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Mark Garnier
for Wyre Forest

Communication with Openreach

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Tuesday, 7 November, 2023
  • Local News

Mark Garnier has received a number of communications from residents with regards to the current infrastructure of OpenReach in the area, and additionally in respect of their plans to bring Full Fibre to the area.  Mark's office have been liaising with Openreach and set out below email correspondence in respect what is available locally and what their current plans are:

 

From: @openreach.co.uk>

To: GARNIER, Mark <[email protected]>
Cc: openreach.co.uk>
Subject: Openreach C74813811 

Hello 

Thanks again for getting in touch concerning Mark’s constituents across the DY13 area.

I’m sorry to hear residents are struggling to get news on the broadband delivery in this area. I appreciate this is an in-demand service and communities would be keen to hear about our plans.

I’ve reviewed the details for each area and the good news is that properties here are in our future plans. All being well most homes should have an ultrafast service by the close of 2025.

You may be aware we are accelerating the delivery of full fibre across the UK as part of our Fibre First programme.

Our aim is to reach 25 million premises by the close of 2026. So far we have put over 11.5 million homes and businesses within reach of full fibre.

The roll out is based on exchange areas. When an exchange is picked up, we’ll roll out FTTP to the vast majority of premises within the boundary. Stourport exchange is in our schedule and we have begun drawing up plans to cover the next 2 years.

Currently, Stagborough Way, Ribbesford Drive, Church Walk, Price Rupert Drive and Abberley Avenue are due for delivery in the financial year 2024/25. Windermere Way, Elan Way and The Grove are all in plans from 2023 onwards.

This is all subject to change and areas covered alongside timescales can alter as project progress. There’s also no detail at premises level when services will be available or how they will be delivered. In line with our build in other areas this will be a mix of underground and poles, depending on the specific network conditions.

If any constituents need details on our plans, the latest information is on our website below:

https://www.openreach.com/  

I’m genuinely sorry I don’t have an immediate solution for the community, however I hope they find the above information on our plans useful. If you need anything further, please get in touch with me.

 

From: GARNIER, Mark <[email protected]>
To: @openreach.co.uk>
Cc: @openreach.co.uk>
Subject: Re: Openreach C74647430 Invitation to Openreach Webinar - reminder

Morning,

Further to the below correspondence and case, Could OpenReach kindly clarify when these areas are scheduled to have fibre rolled out to the area (and not fibre to the cabinet).  I understand some people have been informed that it will be early 2024 and that you will be burying the cable and not by poles.

I would be grateful for clarification.

Many thanks

Office of Mark Garnier

 

From: openreach.co.uk>
To: GARNIER, Mark <[email protected]>
Cc: openreach.co.uk>
Subject: Openreach C74647430 

Hello 

Thanks for getting in touch concerning Mark’s constituents from the DY13 area of Stourport on Severn.

I’m sorry to hear that residents are not happy that poles are being used by another supplier to provide full fibre broadband. I appreciate changes like this have an impact on the community and I can understand their concerns.

As noted the areas detailed are connected using armoured underground cables, which requires no duct.

When we install full fibre, we’ll also look to use as much of the existing infrastructure as possible. Given there is no duct feeding the properties here we are likely to also use poles to provide an overhead solution. This is standard practice and we’ve used this method in other areas with similar network connections. The alternative may be that we would remove properties here from our plans, until resources to provide an underground solution are available. This would likely be beyond 2026, once our principal build is completed.

I’m genuinely sorry I don’t have an alternative solution for you, however I hope this clarifies how we are likely to proceed with our build. If you need anything further, please get in touch with me.

 You can find more information about our mission to build the best possible network with the highest quality of service, and make sure that everyone in the UK can be connected at www.openreach.com.    

 

From: GARNIER, Mark <[email protected]>
To: openreach.co.uk>
Subject:  Openreach 
Importance: High

Dear Team,

I would be grateful for some assistance with regards to several areas within Stourport.  Another company is looking at rolling out fibre to the properties and is looking at installing telegraph poles with a number of streets, they state that ducts are not available for use as they blocked / copperwire has been laid directly into the earth.  These are estates which were built 1970s/80s so does indeed align in the period when this was standard.

As I am sure you will appreciate, residents in these roads and currently do not have any external lines to their properties and additional street utility poles are not happy.  Mark’s office is on the understanding that these areas within Stourport on Severn are due to be connected to full fibre within the next year by openreach and I would be grateful to understand if this would be installed within existing ducting or if Openreach would also be installing telegraph poles if not already in situ.

 

Stagborough Way/Ribbesford Drive Stourport and roads off this estate DY13

Church Walk/ Price Rupert Drive, Areley Kings, Stourport DY13

Windermere Way/ Buttermere close area, Stourport

Elan Way area, Stourport

Abberley Avenue area, Stourport

The Grove Area, Stourport

 

 

 

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